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Shipping and Delivery
Wondering how many boxes to expect? Generally, you’ll receive one more box than the number of seats you ordered, plus additional boxes for pieces like an ottoman or chaise. So if you ordered a standard 3-seat sofa with an ottoman, you’ll get 5 boxes. Each box weighs around 40 pounds and fits through just about any door.
Our simple and intuitive Range Collection ships directly from our warehouse to your door.
Wondering how many boxes to expect? Generally, you’ll receive one box for each seat, plus additional boxes for pieces like an ottoman or table. All orders will ship with a separate leg box, too. Each seat box weighs around 40 pounds and fits through just about any door. All other boxes weigh between 10 and 20 pounds each.
You’ll receive 1-2 boxes for each table.
Your credenza or bench will arrive in 1-2 boxes, and just like our modular seating system, it’s easy to set up in just a few minutes without any tools.
Keep in mind that each shelving unit arrives in a separate box.
Sometimes, our most popular styles are temporarily backordered. Which is super flattering for us, but understandably inconvenient for you. If you place an order that includes a backordered item, we’ll send the backordered item once it’s back in stock.
Our Field Collection ships directly from our warehouse to your door.
Wondering how many boxes to expect? Generally, you’ll receive one box for each seat, plus additional boxes for pieces like an ottoman. All orders will ship with a separate leg box, too. Each seat box weighs around 40 pounds and fits through just about any door. All other boxes weigh between 10 and 20 pounds each.
The Vesper lounge chair arrives in a single box, and the ottoman, if you ordered one, will arrive in a separate box.
Large orders for trade & commercial accounts are handled differently from normal residential orders. They may take longer to ship, depending on the size of the order, the variety of products, and where in the country they're being delivered. For the most accurate delivery estimate, get in touch with your Trade Program Representative.
Curious about our simple, tool-free assembly process?
Get the assembly instructions
Whether it’s a little table or a huge sectional, setting it up is always fast and painless.
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